Business Management of Cloud Services1. Establish executive supportSenior management team must understand and take responsibility for the successful adoption of cloud services. Pressures will come from a number of key players in any cloud decision: IT, finance, procurement, and the user community. The IT community is most concerned about global access and impact on networks, security, user performance, etc. The key to their support is a globally-aware architectural plan for cloud implementation. Finance and procurement are most concerned about saving money. The key to executive support is a well-thought ROI rationale and calculation. Users are often most concerned scaling the environment in lock-step with changes to the business. The key to executive support from this group is to demonstrate higher elasticity from the cloud.2. Address organizational change managementManagement must understand and address the pressures introduced by cloud computing on the organization.
